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What is covered under this insurance?
Where am I covered?


By clicking on the link below (check your policy number) you can download our list of frequently asked questions.

ESMP for the FAQ regarding the Erasmus Mundus coverage

UGSP for the FAQ regarding the UGhent coverage


If after reading the FAQ document you still have questions about the insurance, please go to the 'contact us' section of this website or send an email to Marsh emis2.info@marsh.com with in the subject of your mail the policy number and your full name. We are not available by phone and reply to your email within one up to 2 working days. Do not call the helpline for questions you have about the cover.  
We cannot be of any assistance for queries regarding claim refunds. For a status on your claim case, please contact the claims administrator on the email address indicted in the claim form.





Last update : 11.08.2023

Documents


MARSH sa-nv FSMA n° 014192 A - TVA BE0403.276.906 - RPM Bruxelles
Pour toutes vos questions ou en cas de problème, vous pouvez vous adresser en premier recours auprès des bureaux mentionnés ci-avant.
Les plaintes peuvent être introduites auprès du Service de l'Ombudsman des Assurances à 1000 Bruxelles, Square de Meeûs 35
Tel : (02)547.57.71 - Fax : (02) 547.59.75 - www.ombudsman.as
Le registre des intermédiaires en assurances est tenu par la FSMA, à 1000 Bruxelles, Rue du Congrès 12-14,
et peut être consulté sur www.fsma.be